• 順豐速運（香港）有限公司（下稱「順豐香港」）與香港警務處反詐騙協調中心（ADCC）再度攜手，展開反詐騙宣傳行動，並呼籲市民下載順豐香港手機應用程式「SFHK APP」，透過官方渠道獲取最新快件消息，避免受騙。

   

  為有效保障客戶免受詐騙SMS短訊及釣魚網站侵害，順豐香港將於4月14日起減少SMS短訊發送，所有快件自取訊息通知將全部改為透過官方手機應用程式「SFHK APP」推送，以降低客戶受偽冒訊息詐騙的風險。

  客戶請提前下載順豐香港 SFHK APP，並開啟手機推送通知，以免錯過快件運送提醒，同時客戶可透過「SFHK APP」隨時查看快件的最新狀態︰包括運單號、派送路由、收寄方資訊及收費詳情等。

   

  順豐再次提醒公眾，不要回應任何可疑來電、電郵或手機SMS短訊，並請小心保護個人資料，切勿透過不明來歷的超連結提供個人資料及密碼，或進行轉賬及匯款。

Reduction of SMS Notifications & Full Implementation of SFHK App Push Notifications

• SF Express (Hong Kong) Limited ("SFHK") is partnering once again with the Hong Kong Police Force's Anti-Deception Coordination Centre (ADCC) to launch an anti-fraud awareness campaign. We appeal to the public to download the official "SFHK App" to obtain the latest parcel updates through authorized channels and avoid falling victim to scams.

   

  To further protect our customers from fraudulent SMS messages and phishing websites, SFHK will reduce SMS notifications starting 14 April, 2025. All self pick-up notifications for parcels will be exclusively delivered via app push notifications through our official mobile application "SFHK App", significantly mitigating the risk of counterfeit message scams.

   

  Customers are advised to download the SFHK App in advance and enable app push notifications on their mobile devices to ensure timely delivery alerts. Additionally, customers can monitor real-time shipment status through the "SFHK App",  including waybill number, delivery route, sender and recipient details, and service fee breakdown, etc.

   

  SFHK once again reminds the public not to respond to any suspicious calls, emails or SMS messages, protect personal information carefully, provide personal information and passwords through hyperlinks from unknown sources, or conduct transfers and remittances.